Testimonials - Residential Asset Management | Edwards Windsor Real Estate
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Testimonials - Residential Asset Management

Caroline Seargeant has been a FANTATASIC property manager I came in from Western Australia and the whole process of me settling down was made so easy! Caroline is quick to respond to any queries. She has been efficient, courteous and has communicated effectively, always with the view of doing what is best for me. Caroline has been my main point of contact and she has been a pleasure to deal with. She has been extremely supportive in relation to issues which arose big or small. She always dealt with any problems efficiently and immediately. I never hesitate to contact her by phone or email as I know she is always happy to help me.

I would highly recommend the services of Edwards Windsor because not only are they the best but they also hire property managers who represent the company in a very positive manner.

A big, thank you to Caroline for really looking after me and offering a nice balance between professional and personal service. Cheers” 

Karen Mulenga

Handyman Dave is awesome, had fantastic communication and did a spotless Job with the repairs. Very happy tenant to have such good service. Thanks Dave

Rebecca Cook

Edwards Windsor managed my property for around 8 years. Being an interstate owner, I needed to rely on the information provided to me by my manager for peace of mind. Keeley Bonnily did exactly that. Always informative, provided regular updates and never over loaded me with irrelevant information. I would definitely recommend Keeley and Edwards Windsor in general as Property managers.

Scott Giles

Caroline isn't just a property manager, she is an advisor, consultant and partner to our investment in Hobart. She goes above and beyond for us, she helps us acquire quotes and is always available via email and the phone. We are based interstate so reliability and trust in our property manager is important and in Caroline we have that. If dependability, speedy responses and a genuine care for your home is what you look for in a property manager than call Caroline.

Hayden & Jasmine Reed

I recently contacted Edwards Windsor regarding my rental property.   The friendly receptionist recommended that I speak with Mark Cobern.

Mark arranged to visit and view the property the next day.  He spent time inspecting and explained the market to me.  I found him to be honest and thorough in his communication.

He assured me that he would have the house rented out within a fortnight.  True to his word, he found good tenants within that time frame.  His follow up conversations have been consistent too.

I have no hesitation in recommending Mark to other prospective clients.  Actually I already have.

Chris Scanlon

We have found Jason to be very helpful and professional. We have dealt with Edwards Windsor the past 10 years and have found all staff members helpful, polite and knowledgeable. They have managed our properties efficiently and we would recommend this company without any reservations.

Sensational to deal with.”  

Lew Bush

I have worked in the industry in Melb for over 20 years and bought and sold property through different agencies and the service Edwards Windsor offered is unsurpassed in our opinion. Their processes, service delivery and follow up is bloody fabulous.

Mark Cobern (BDM) is uber efficient and just a real good guy to deal with. The Property Management team (our PM Rebcca Such) are well organised and deliver on the Edwards Windsor promise initially sold to us.

We feel really comfortable, we don't have to micro-manage. Great company.

Kerryn Harris

Jane Hyland pointed out the property as an investment.   We were happy with the initial rent and return on investment, which were in line with figures in the advertisement.

Keeley Bonnily has done a good job managing the property, including organising tradesmen.

We selected Edwards Windsor from several other real estate agents on the basis of service offered and fees comparable to other agents.  We recommend Edwards Windsor.

 

Ross and Ilona Ferrier

Firstly, I cannot thank Keeley enough for the fantastic effort and great results achieved in managing my investment property. She is the most professional and knowledgeable person which I met in this area. Keeley is always easy to reach and easy to talk. She is a true woman which made me feel comfortable when I needed the most.

I moved to Edwards Windsor RE hoping to find a better RE agency, as my previous agency failed miserably in finding a good tenant and also failed in collecting money for rent and areas for months in a row. Keeley was very prompt with the tenants and she managed to recover all the amounts owed by them in record time. She exceeded all the expectations by doing everything she promised in the beginning of the contract and much more. Keeley went above and beyond for me, and of course, always with a smile.

Thank you very much again to Keeley and Edwards Windsor RE for doing such a great job for it's customers. Looking forward in working with you for a very long time!!!

Roxana Puiu

As new landlords, we have found Mark Cobern to be a great help and support in every area of renting out our house. We are so pleased to have found him!

Susanna Low

Fantastic communication from the business development officer as well as the office. Convenient, helpful service.

TJ Zinger

As an absentee landlord living interstate, EWRE gives me peace of mind that my property is being managed and maintained, ensuring the rent is paid on time and potential tenants are well scrutinised

Stewart Darby

Dear Rebecca and the Team at EWRE.

Just a belated thank you for the Christmas present and ALL the great work you have done for us over the last year. Rebecca, you have followed up on all matters pertaining to our rental properties efficiently whilst maintaining good channels of communication. While we were a little worried when our existing real estate company closed and all our business was transferred to Edwards Windsor, we now have nothing but praise with how they have handed our properties.

John C

My first rental experience has been beyond amazing. Edwards Windsor have been nothing but a pleasure to deal with. My property manager Rebecca has been delightful and so very helpful, always happy to answer any questions i have and is very professional. I was accepted into my first home the same day of my inspection and the moving process was made easy by her and also by Maraya. I couldn't ask for two better people to be associated with :)

Calico Yeaman

Edwards Windsor have been very thorough and careful with our rental property. We would be very happy to recommend them to others.

Mike Poate

This is the second house I have rented through Edwards Windsor. And again I have appreciated the great professionalism of their staff. While they look after their landlords well, I must say that they communication and helpfulness toward us, as tenants, has been second to none. At all times they have been attentive, prompt to respond where necessary, and very personable with us in all aspects. I highly recommend them.

David Akesson

My partner & I had the best property manager ever! Rebecca Such from Edwards Windsor is very professional, always quick to respond to our emails when things needed to be done at the rental property. Thanks Rebecca for taking care of us! Truly appreciate it!

Mag Veerappan

Great staff. Friendly. Courteous. Helpful. Open loooong hours and open seven days a week. Bonus.

Richard Crebert

EWRE have been our real estate agents for our rental property in Hobart since 2005 and have done a great job.

Problems are sorted out quickly, tenants are well matched with the property, vacancy periods have been very short, and the staff are fantastic with customer service via emails.

Michael Johnston

I've had nothing but fantastic experiences with Edward Windsor since I started renting through them! Our property manager Keeley is so lovely, never fails to answer any questions we've had and is always swift to reply to our emails, and the other staff we've interacted with on House Inspections (Maraya) have been super kind and courteous!

 

Sarah Miller

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