RESIDENTIAL RENTALS - TENANT SERVICES Information for Tenants Tenancy is a two way responsibility:- the Tenant has obligations to the Owner, and the Owner has obligations to the Tenant. ...and in most cases, this will be a happy association. As a Tenant, what do I need to know about my tenancy? A detailed Tenancy Information Guide is available from our office, which details all you will need to know about your existing or potential tenancy. The Guide covers such topics as: The Tenancy Agreement or Lease Possession Insurance Condition of the Premises Security Deposit - Bond Money Locks and Keys Privacy Transfer of Tenancy Noise Tenant Responsibilities - Paying Rent, Care of Premises, Common Areas, Washing, Garbage, Pets, Carparking, Electricity and Telephones Strata Title Home Units Shared Laundries Repairs Moving Out - Default of Tenancy, Giving Notice, Prior to Vacating Premises, Refund of Bond Credit Rating To request a copy of the Tenancy Information Guide, refer to our Publications page; or click here to download a copy (143 KB).