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Testimonials - Residential Asset Management

Have been renting with Edwards Windsor for over 3 years, Most recently had an issue with a lock misbehaving, Dave form the maintenance team got in contact with me directly and showed up quickly to get it sorted. So much such a nice bloke I sent him off with some prized homemade worcestershire sauce! Cheers Dave

Angie McMahon

The six month period since handing over keys to my investment property to Edwards Windsor's rental department has been great...stress free and easy. The hand over transition was smooth and management by Caroline Seargeant since this time has been first class. Caroline has answered all my questions and been prompt in her responses. Big thank you to Natalie, Leah, Caroline and the rest of the team, your effort is greatly appreciated. All the best in 2019.

Peter Sullivan

We had Dave come out and complete a heap of maintenance work shortly after we moved in, and he advised me of the time he was coming and cleaned up afterwards which is always good :) He was friendly and thorough. Thanks guys.

 

Angie Bussell

Really glad we chose to go with Edwards Windsor - Mark and Rebecca have been our key managers and they have been fantastic on all fronts. Very professional, efficient and lovely to work with. They are responsive, proactive and always looking to get the best outcome for us. Other staff that have also assisted have been impeccable. Edwards Windsor have achieved great rentals on our properties and are looking after our tenants really well.

Ian & Judith

So glad to have chosen Edwards Windsor as our property manager. They have an efficient management system in place and the communication is easy and smooth. Mark Cobern is a great manager, he delivers what the agency promises. Our asset manager Penny is prompt to respond to queries and carries out inspections as scheduled.

We will be happy to recommend Edwards Windsor to anyone for property management.

Kevin & Lize Tealby

I would just like to take this opportunity to thank Penny Jackson for being such a fantastic Residential Manager for my house. You have made my life so much easier. I have never worried about how things were going, because you were so good at what you do. You have always kept me up to date as to what was happening. I have trusted you totally when it comes to organising painting and carpeting my house - and general maintenance. You have always been so thorough when you have conducted inspections (as all the photos show) and also getting reports/quotes done on the house.

I could easily be on the other side of the world and not had a worry in the world in relation to my house, knowing that it is good/safe hands.

You are an exceptional, professional Residential Manager and you are an asset to Edwards Windsor Real Estate.

Again many thanks

Karen Smith

Caroline Seargeant has been a FANTATASIC property manager I came in from Western Australia and the whole process of me settling down was made so easy! Caroline is quick to respond to any queries. She has been efficient, courteous and has communicated effectively, always with the view of doing what is best for me. Caroline has been my main point of contact and she has been a pleasure to deal with. She has been extremely supportive in relation to issues which arose big or small. She always dealt with any problems efficiently and immediately. I never hesitate to contact her by phone or email as I know she is always happy to help me.

I would highly recommend the services of Edwards Windsor because not only are they the best but they also hire property managers who represent the company in a very positive manner.

A big, thank you to Caroline for really looking after me and offering a nice balance between professional and personal service. Cheers” 

Karen Mulenga

Handyman Dave is awesome, had fantastic communication and did a spotless Job with the repairs. Very happy tenant to have such good service. Thanks Dave

Rebecca Cook

Edwards Windsor managed my property for around 8 years. Being an interstate owner, I needed to rely on the information provided to me by my manager for peace of mind. Keeley Bonnily did exactly that. Always informative, provided regular updates and never over loaded me with irrelevant information. I would definitely recommend Keeley and Edwards Windsor in general as Property managers.

Scott Giles

Caroline isn't just a property manager, she is an advisor, consultant and partner to our investment in Hobart. She goes above and beyond for us, she helps us acquire quotes and is always available via email and the phone. We are based interstate so reliability and trust in our property manager is important and in Caroline we have that. If dependability, speedy responses and a genuine care for your home is what you look for in a property manager than call Caroline.

Hayden & Jasmine Reed

I recently contacted Edwards Windsor regarding my rental property.   The friendly receptionist recommended that I speak with Mark Cobern.

Mark arranged to visit and view the property the next day.  He spent time inspecting and explained the market to me.  I found him to be honest and thorough in his communication.

He assured me that he would have the house rented out within a fortnight.  True to his word, he found good tenants within that time frame.  His follow up conversations have been consistent too.

I have no hesitation in recommending Mark to other prospective clients.  Actually I already have.

Chris Scanlon

We have found Jason to be very helpful and professional. We have dealt with Edwards Windsor the past 10 years and have found all staff members helpful, polite and knowledgeable. They have managed our properties efficiently and we would recommend this company without any reservations.

Sensational to deal with.”  

Lew Bush

I have worked in the industry in Melb for over 20 years and bought and sold property through different agencies and the service Edwards Windsor offered is unsurpassed in our opinion. Their processes, service delivery and follow up is bloody fabulous.

Mark Cobern (BDM) is uber efficient and just a real good guy to deal with. The Property Management team (our PM Rebcca Such) are well organised and deliver on the Edwards Windsor promise initially sold to us.

We feel really comfortable, we don't have to micro-manage. Great company.

Kerryn Harris

Jane Hyland pointed out the property as an investment.   We were happy with the initial rent and return on investment, which were in line with figures in the advertisement.

Keeley Bonnily has done a good job managing the property, including organising tradesmen.

We selected Edwards Windsor from several other real estate agents on the basis of service offered and fees comparable to other agents.  We recommend Edwards Windsor.

 

Ross and Ilona Ferrier

Firstly, I cannot thank Keeley enough for the fantastic effort and great results achieved in managing my investment property. She is the most professional and knowledgeable person which I met in this area. Keeley is always easy to reach and easy to talk. She is a true woman which made me feel comfortable when I needed the most.

I moved to Edwards Windsor RE hoping to find a better RE agency, as my previous agency failed miserably in finding a good tenant and also failed in collecting money for rent and areas for months in a row. Keeley was very prompt with the tenants and she managed to recover all the amounts owed by them in record time. She exceeded all the expectations by doing everything she promised in the beginning of the contract and much more. Keeley went above and beyond for me, and of course, always with a smile.

Thank you very much again to Keeley and Edwards Windsor RE for doing such a great job for it's customers. Looking forward in working with you for a very long time!!!

Roxana Puiu

As new landlords, we have found Mark Cobern to be a great help and support in every area of renting out our house. We are so pleased to have found him!

Susanna Low

Fantastic communication from the business development officer as well as the office. Convenient, helpful service.

TJ Zinger

As an absentee landlord living interstate, EWRE gives me peace of mind that my property is being managed and maintained, ensuring the rent is paid on time and potential tenants are well scrutinised

Stewart Darby

Dear Rebecca and the Team at EWRE.

Just a belated thank you for the Christmas present and ALL the great work you have done for us over the last year. Rebecca, you have followed up on all matters pertaining to our rental properties efficiently whilst maintaining good channels of communication. While we were a little worried when our existing real estate company closed and all our business was transferred to Edwards Windsor, we now have nothing but praise with how they have handed our properties.

John C

My first rental experience has been beyond amazing. Edwards Windsor have been nothing but a pleasure to deal with. My property manager Rebecca has been delightful and so very helpful, always happy to answer any questions i have and is very professional. I was accepted into my first home the same day of my inspection and the moving process was made easy by her and also by Maraya. I couldn't ask for two better people to be associated with :)

Calico Yeaman

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