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Testimonials - Residential Asset Management

Good fortune allowed us to buy a house in Glenorchy. We chose to rent until deciding our future. This is where Edwards Windsor Real Estate comes in.

The company's Senior Residential Asset Manager Rebecca Such, managed the tenancy for the best part of three years. So well maintained is the property, we decided to occupy for the next year. Good luck, good management and good fortune equals a lucky trifecta. And if we decide to sell, we will engage Jane Hyland of Edwards Windsor Real Estate. There is simply no substitute for expertise.

When in Tasmania, go with the best. I endorse this endorsement!v

Henry Johnston

Kayla was outstanding. Help me resolve a very stressful situation with my property. Courteous. Kind. Understanding. Efficient. Thank you very much.

Dave Simmons

I have found the property staff at Edwards Windsor to be outstandingly professional. Their focus on ensuring that renters enjoy and are comfortable in their individual properties, whilst also ensuring that owners have confidence that their properties are being managed with care is outstanding. Of particular note is Kayla, who balances the two cohorts exceptionally well. Well done to all for your professionalism.

Neal Ames

A hassle free experience! An agency that makes sure everything is attended on time. Was really touched with a warm welcome card that was sent when I moved in to the property. Kayla, our agent, is very professional and personable. I would highly recommend EWRE.

Tuhin Zahur

​I am currently renting through Edwards Windsor in a property in Midway Point.  Me and my son have been very very happy living here for nearly 2 years.

My rental manager Penny has been fantastic to deal with. Very prompt when things need repairing or anything to do with Maintanence around the property.

I highly recommend Edwards Windsor from a tenant's perspective.    I am very very happy with this real estate.

Fiona Cowle

What an amazing experience. Edwards Windsor's team are so organised and very supportive with smooth communication. Highly recommended for whom seeking a relieble lease. Thank you from all my family members.

Mohamed Refaey

Buying a family home and turning it round for rental for a year is tough. Mark Cobern (Edwards Windsor Business Development Manager) has been outstanding. From a Friday afternoon inquiry e mail, there was return phone call within the hour from Mark followed by immediate proactive help, support and action. Clear, concise and outcome focused, Mark has been courteous, prompt and utterly professional which has been so rewarding. Thank you Mark

Julia Stuart

I sold my house this year through Edwards Windsor in a very short period of time, thanks to Michael Schofield. I found Michael to be very reliable, hardworking and knowledgeable about the property market. He always kept me well informed. Thanks too to Penny for managing my rental property so well for many years. I would highly recommend Edwards Windsor.

Sonia Dewhurst

Caroline is a very efficient and pleasant agent and we are very satisfied with her management of our properties. Quick to respond to questions from both tenant and ourselves with a mutually acceptable outcome. Overall Edwards Windsor as a management company has provided service that is far in excess of our expectations and we highly recommend them. Kind regards

Margaret & James Forbes

Thank you so much to Caroline! It has been an absolute pleasure having her as our property manager for the last three years. So helpful, quick and flexible. Truly great! Thank you so much for everything. And our next property is with Edwards Windsor too, so I know we're in good hands with Penny as well :)

 

Emma Helks

We had Rebecca Such as our property manager for a rental house we had in Kingston for 5 months as we broke our lease early. During this time Rebecca was most definitely he most helpful and courteous real estate person I have EVER dealt  with.  Anytime I emailed with a query she replied immediately, when we broke our lease early and told her we had bought our own home she had nothing but happiness for us and was not phased or annoyed we were breaking our lease early. We have been renters for about 6 years between QLD and Tas and I have never experienced this level of customer service from any of the other real estates.

Please pass on our thanks to Rebecca for being so understanding and easy to deal with.

Isobel Toft

From the first meeting, Mark Cobern and his team were fantastic in assisting me with leasing my first rental property. Communication and professionalism were spot on, and I was extremely happy with the quality of the tenant, the rent achieved, and the overall process. I wouldn't hesitate to recommend Edwards Windsor to any landlord - Mark and his team make the whole process smooth and stress free, while achieving a great outcome.

Hugh Barker

Rented from Edwards Windsor and the service and experience was nothing but excellence. My property manager was Caroline and she was always very prompt with her correspondences and addressing my assistance requests. The whole process in signing the tenancy contract, getting the keys and arranging my move-out paperwork were all a breeze. I highly recommend Edwards Windsor to any prospective tenants in Hobart.

A L

Have been renting with Edwards Windsor for over 3 years, Most recently had an issue with a lock misbehaving, Dave form the maintenance team got in contact with me directly and showed up quickly to get it sorted. So much such a nice bloke I sent him off with some prized homemade worcestershire sauce! Cheers Dave

Angie McMahon

The six month period since handing over keys to my investment property to Edwards Windsor's rental department has been great...stress free and easy. The hand over transition was smooth and management by Caroline Seargeant since this time has been first class. Caroline has answered all my questions and been prompt in her responses. Big thank you to Natalie, Leah, Caroline and the rest of the team, your effort is greatly appreciated. All the best in 2019.

Peter Sullivan

We had Dave come out and complete a heap of maintenance work shortly after we moved in, and he advised me of the time he was coming and cleaned up afterwards which is always good :) He was friendly and thorough. Thanks guys.

 

Angie Bussell

Really glad we chose to go with Edwards Windsor - Mark and Rebecca have been our key managers and they have been fantastic on all fronts. Very professional, efficient and lovely to work with. They are responsive, proactive and always looking to get the best outcome for us. Other staff that have also assisted have been impeccable. Edwards Windsor have achieved great rentals on our properties and are looking after our tenants really well.

Ian & Judith

So glad to have chosen Edwards Windsor as our property manager. They have an efficient management system in place and the communication is easy and smooth. Mark Cobern is a great manager, he delivers what the agency promises. Our asset manager Penny is prompt to respond to queries and carries out inspections as scheduled.

We will be happy to recommend Edwards Windsor to anyone for property management.

Kevin & Lize Tealby

I would just like to take this opportunity to thank Penny Jackson for being such a fantastic Residential Manager for my house. You have made my life so much easier. I have never worried about how things were going, because you were so good at what you do. You have always kept me up to date as to what was happening. I have trusted you totally when it comes to organising painting and carpeting my house - and general maintenance. You have always been so thorough when you have conducted inspections (as all the photos show) and also getting reports/quotes done on the house.

I could easily be on the other side of the world and not had a worry in the world in relation to my house, knowing that it is good/safe hands.

You are an exceptional, professional Residential Manager and you are an asset to Edwards Windsor Real Estate.

Again many thanks

Karen Smith

Caroline Seargeant has been a FANTATASIC property manager I came in from Western Australia and the whole process of me settling down was made so easy! Caroline is quick to respond to any queries. She has been efficient, courteous and has communicated effectively, always with the view of doing what is best for me. Caroline has been my main point of contact and she has been a pleasure to deal with. She has been extremely supportive in relation to issues which arose big or small. She always dealt with any problems efficiently and immediately. I never hesitate to contact her by phone or email as I know she is always happy to help me.

I would highly recommend the services of Edwards Windsor because not only are they the best but they also hire property managers who represent the company in a very positive manner.

A big, thank you to Caroline for really looking after me and offering a nice balance between professional and personal service. Cheers” 

Karen Mulenga

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